During 2014 Paul Herdsman co-founded NICE Global. He currently acts as the Chief Operating Officer of the company located in Montego Bay Jamaica. NICE Global assists companies with maintaining their customers and lowering their operating costs. Moreover, companies which utilize NICE Global answering services have customers speak to a company representative during every phone call which can increase customer satisfaction.
NICE Global is a company which has created a family friendly organizational culture. Employees are respected which lowers turnover and allows customers to develop professional relationships with staff in a friendly manner. Staff is rewarded based upon their ability to perform in their positions. The company hires new employees based upon their skills and ability to fit in the current workplace environment. Paul Herdsman believes in selecting employees who are more competent than he is and providing the staff with the freedom to perform their work. Paul Herdsman feels that it is essential to address the concerns of each client and allow the right staff to participate in developing strategies to resolve concerns. Refer to This Article on Crunchbase for more information.
Herdsman is a married man who organizes his personal and professional activities around the time he spends with his two children. He enjoys watching his kids go to school and putting them to bed every day. Paul Herdsman is a native of Kingston, Jamaica. Currently, Herdsman lives in the United States in the state of Florida. When he is not at work, Paul Herdsman enjoys playing golf on the weekends and fishing. Herdsman has more than a decade of professional experience in the customer software industry. He received a Bachelor of Science degree from Florida Atlantic University in Business.
Learn more about Paul’s business strategies in his 12 Success Tips for Entrepreneurs From NICE Global CO-Founder Paul Herdsman