Nearshore Inbound Call Experts is a customer service company and works in tandem with NICE Global, an outsourcing company localized in Jamaica. The primary function of Nearshore is to provide a thriving culture for people in the community to build better lives. It is the philosophy at NICE Global that people are the best investment of all, inside and outside of the company.
By putting recourses into the employees, a positive workplace is created and people can thrive, which in turn helps a company thrive. At the same time, Nearshore Inbound Call Experts, NICE Global, is helping to create a stronger economic base and build up the community by creating new jobs in Jamaica as well as outsourced jobs.
Paul Herdsman is a big believer in people, and as the COO and founder of NICE Global, he has integrated workplace satisfaction into the core business model. Proper training is another crucial aspect that Paul values and ensures for every joining member of the Nearshore Inbound Call Experts, Nice Global team.
Paul Herdsman opened NICE Global back in 2014 in Montego Bay as a business solutions company, and even though he had no prior experience with business in Jamaica or the business models needed, his decision was spot on and pretty much everything worked out to create a thriving business.
Nearshore Inbound Call Experts, as the name suggests, is a nearshore company working with the same demographic as NICE Global. With a specialty in customer service and quality assurance, Nearshore has a team of dedicated and trained experts ready to assist with the latest tools in I.T. and even PC repair.
NICE Global has exceeded expectations over the years, and there are more people calling for its services every year. Today, more than 30 thousand people are calling Nearshore Inbound Call Experts each month to get help and invest in their futures.